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Welcome to the Lou Bachrodt Mystery Shop website.  Coconut Creek Showrooms are listed under the Home tab, as is the Service department shop page.  Each salesman has a page under his respective rooftop.  The location page gives a quick shot stoplight view of each salesman.  Those with red or yellow lights can be viewed for more detail by using the main navigation tree, or directly by clicking the link at the bottom of the showroom page.  Please email mpaulson@dealersevolve.com, or call 561-301-0645 with any questions or additional reporting requests.

Shop Results:

• Sun-Sentinel (Cars.Com) calls:

1. Chevy

1. VM 4/2 

2. Vehicle Sold, no contact info taken,  Harold 

3. Renee.  Don’t have, no contact info 4/9 

4. Nobody picked up call 

5. Sam     Very Rough!

2. Mazda

   1. 4/9/12 Michael    Call Back 

   2. 4/9/12 Ended up at Adam’s voicemail 

   3. Transferred to Chevy by mistake    Call Back 

   4. Nick   Call Back 

   5. Michael 

• Autotrader:

1. Chevy

1. Tom Mosetis    Call Back    F/U From MD: 

2. VM 

3. VM 4/2 

4. MD 

5. MD     Follow Up  

2. Mazda

   1. Ken Vigo    Call Back 

   2. Robert Defrain    Very little known about the car.  Call Back   #2  #3

   3. Fadi 

   4. Ken Vigo 

• Craigslist:

1. Chevy

1. Mark Bez  VM 

2. MD      Call Back

2. Mazda

   1. Fernando DaSilva    Follow Up

   2. Nick Ahmad VM 

Service Appt Phone Shop:

Chevy:  Phone

1. VM

2. Alan Huntsman

3. Andrew Grimes

4. Robert Owens

5. Eric Swanson 

1. Mazda: Phone

   1. Bob Granger

   2. Andrew Grimes

   3. Robert Owens

   4. Eric Swanson 

   5. Steve Johnson  (Voicemail)